This Privacy Policy applies to Vendo, a Shopify App (hereafter referred to as "we", "us", or "our") that syncs data from Shopify stores with Mixpanel.
1. Information We Collect
We collect information to provide and improve our services. The categories of information we gather are:
- Shopify Store Data: When you install the Vendo App, we are automatically granted access to customer, order, product, website customer events data from your Shopify store. We do not collect any credit card information of your customers.
- Mixpanel Data: Our service connects your Shopify store to Mixpanel to provide you with advanced analytics. When integrated, we may transfer data from your Shopify store to Mixpanel.
- Customer Contact Information: We collect your contact information, such as your email address and phone number, to contact you about any pertinent changes or updates to our service.
2. How We Use Your Information
The information we collect is used to:
- Operate and improve the Vendo App.
- Provide customer support.
- Communicate with you about changes to our services.
- Connect your Shopify store data to Mixpanel to enhance your analytics capabilities.
3. Information Sharing
We will not sell or disclose your information to third parties except:
- As necessary to integrate your Shopify data with Mixpanel.
- If we believe, in good faith, it is necessary to comply with legal obligations.
- As necessary to protect the rights, safety, or property of Vendo, our users, or others.
4. Data Security
We employ measures designed to secure your personal information. Our infrastructure is hosted on the Google Cloud Platform (GCP), where we adhere to data security best practices and technologies. GCP provides strong security features that ensure constant safeguarding of your information.